Terms of service

Urban Edge – Terms of Service

Welcome to Urban Edge! These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our store and placing an order, you agree to be bound by the following terms and conditions.

1. General Conditions

  • By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices for our products are subject to change without notice.

2. Products & Accuracy

  • We make every effort to display the colors and images of our products as accurately as possible. However, slight variations may occur due to lighting and screen displays.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

3. Shipping & Delivery Policy

  • Coverage: We provide nationwide shipping services across all over Pakistan.

  • Delivery Timeline: Confirmed orders will be delivered to your doorstep within 1 to 2 business days.

  • Delays: While we guarantee fast dispatch, Urban Edge is not liable for unexpected courier delays due to weather, strikes, or political situations.

4. Strict Return & Refund Policy

  • 1-Day Limit: We enforce a strict 1-day (24-hour) return window from the exact time of delivery.

  • Expiration: Any return or replacement request made after the 1-day mark will not be entertained under any circumstances.

  • Condition: Items must be completely unused, unwashed, and in their original packaging with tags intact to be eligible for a return.

5. Customer Support & Contact

For any issues, queries, or order updates, customers can reach out to us directly through our official channels:

  • 🟢 WhatsApp (Call or Message): +923210916661

  • 📩 Email Support:

    urbanedge166@gmail.com